E-learning Tools - Work-readiness Skills Action Plan

Work Readiness Skills: Making Learning Accessible to Achieve Employability

Mississauga

Organization	Community Living Mississauga
Address	Unit #1 – 6695 Millcreek Drive, Mississauga, ON L5N 5R8
Contact Person	Katherine Pickard (Employment Resource Centre)
Phone	905-542-2694
Fax	905-542-0987
Email	kpickard@clmiss.on.ca
Website	www.clmiss.on.ca
Services	Providing support to individuals who have an intellectual disability to ensure their quality of life in the community is meaningfully improved. Includes employment resource centre.
Hours of Operation
Community Access (y/n)
# of Computer Stations
# With Internet Access
Fee for Use?
Accessibility Features or Equipment
Staff Trained on Adaptive Equipment
Contact Person for Accessible Equipment
Plans for Accessible Equipment
Entrance
Washrooms
Training Rooms
Plans for Accessibility
Issues Preventing Accessibility
Accessibility of Website
Website Advertise Availability of Adaptive Equipment and Support
Partnerships or Affiliations	The Region of Peel and Services Canada
Government Support
Charitable Support	United Way
Programs to Develop Employability Skills	We offer one-to-one counselling to help clients deal with personal issues that may interfere with their ability to obtain or maintain employment. We also offer group workshops in Problem Solving, Goal Setting, Building Confidence, Assertive Communication, Stress Management, Job Loss, Dealing with Feelings, Knowing Self, and Working Values.
Programs targeted to Persons With Disabilities	All are welcome and included or referred to community resources that can meet their needs. Also, Family Services of Peel has the Independent Community Living Program and The Assisted Community Living Program.
Cost	No
Criteria for Participation	Clients must be unemployed or underemployed (working less then 20 hours per week and seeking employment. They must be referred by Mississauga Community Connections in Mississauga or VPI in Brampton. Clients can be referred to the program by Ontario Works.
Monitoring Success	We provide participatory statistics to Services Canada and outcome measures to Ontario Works. We also distribute satisfaction surveys to our clients. An Employment Counselling Action Plan is developed with each client. Goals are specified and measured at the end of the intervention.
Participant Feedback	Yes, we have clients fill out satisfaction surveys the results of which are communicated to our funders.
Follow up Program	Every client develops an Employment Counselling Action Plan with their counsellor (ECAP). Goals are specified and listed. How many of these goals have been met at the end of the intervention are recorded and reported.
Obstacles Facing Program	Mississauga Community Connections and VPI are new partners on behalf of Services Canada, and it will take time to work to iron-out the referral process.
Is Program Well Utilized
Marketing & Recruitment	Both Mississauga Community Connections and VPI do marketing on behalf of the employment programs in Peel. Since this is a new system, it will take time the programs to be fully utilized. We also advertise in local newspapers and send out flyers to community partners.
Organizational Level of Programming Decisions
Other